A Short Commentary on Usability in Northern Europe: Still a Long Way to Go
by Jakob Bruhns (WebWord Guest Author)
Imagine a website being almost done and you get the assignment: "Please make this user friendly - you have three days. And when you're done, please write an article about how much we care for usability." I know several usability professionals who often experience this situation. They are called in at the last moment before the product or website is delivered and are expected to make miracles happen in a very short time. Of course there are success stories too. Some Nokia mobile phones have been developed in Copenhagen and they are examples of products where usability truly had a prominent place in the development process. Luckily, this becomes very clear when you experience the products.
As a newer notion, the definitions of usability are many and diverse. However, at this time I see the problem above as the most serious one in this part of the world. Usability will have to be fully integrated into the business processes here before any real impact will be seen. Businesses have to realize that they seriously need to change their philosophy towards usability - in my opinion this is the only way to survive in a world where user experience guides everyone.
Services | Moving WebWord | Cool Books |
Hot Web Sites | Reports
Newsletter Archive | Weblog Archive | Interviews | About WebWord
to the Webword.com Newsletter
Contact John S. Rhodes, the WebWord.com Editor and Webmaster
URL: http://www.WebWord.com/moving/global0002.html© 2001 by WebWord.com. All rights reserved.