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08/15/2001 Archived Entry: "15-August-2001 -- Painless Software Management"

Painless Software Management (WebWord) -- "Companies add features because some customers want them. Not every customer wants every feature: most customers use 20% of the features. This leads many naive startups to think they can deliver a product with 20% of the features and still capture the market. Then they crash and burn when they discover that actually everybody is using a different 20% subset of the features of the market leader." (Comments: This is a WebWord interview with Joel Spolsky. Good stuff, check it out!)

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