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10/03/2001 Entry: "3-October-2001 -- Discount usability vs. usability gurus: A middle ground"

Discount usability vs. usability gurus: A middle ground -- "You should be getting an intense program of usability engineering methods that will reliably increase product usability, decrease product risk, transfer usability engineering skills to your internal staff, and pay for itself in bottom line benefits." (Comments: Long article but several good points are made. By the way, be sure to check out the TaskZ Design Data page. It is hard to find!)

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