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11/01/2001 Entry: "1-Nov-2001 -- Form Foibles - A Real Life Usability Lesson"

Form Foibles - A Real Life Usability Lesson (Makovision) -- "Losing a quarter of your subscribers over a two-month period from a simple form foible can be a very bad thing when your company lives and dies by these numbers. When money is your bottom line, don’t scrimp on User Testing. While it took me months of data to look back in 20/20 hindsight, User Testing can give you near-perfect vision into the future success of your application." (Comments: I wonder if correlation is being confused with causation in this article.)

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