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11/07/2001 Archived Entry: "7-Nov-2001 -- Email: too much of a good thing?"

Email: too much of a good thing? -- "Email is regarded as a primary tool of the new economy. It has become a critical means of communication for a great many organizations and individuals. Email is used because it makes communication more efficient and cost effective. However, there are signs that email aids unnecessary communication. Is email becoming a productivity drain, rather than a productivity gain?"

Replies: 2 comments

Yes it can be. That's why companies should consider implementing software like Symantec's Mail-Gear. The administrator can decide what kind of email content to allow into the network (e.g. it can scan for fleshtones in images) thereby preventing users from being distracted.

PS I don't even want to begin to address issues as to freedom of expression, communication and censorship here.

Posted by robert @ 11/08/2001 11:58 AM EST

I don't think this article is that great. It's written from a totally business-centric perspective. In the final paragraph, the author writes, "The world realized that it couldn't sustain 20 billion people and measures were taken to slow population growth. The business world can't sustain 36 billion email messages a day."

First of all, except for China, "the world" *hasn't* done anything to curb population growth, and we still seem to be headed towards a catastrophe in that area. Secondly, "the business world" is *not* supporting 36 billion daily emails...a huge percentage of that is person-to-person email, not business.

Finally, if business doesn't like email, they can (like Aldi) choose not to use it. I suppose they can also prohibit unnecessary talking around the water cooler...I'm sure that that "costs" businesses billions per year. But would you want to work at a company like that?

Posted by Chris @ 11/09/2001 12:33 PM EST

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