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01/13/2002 Entry: "13-Jan-2002 -- Review: Site Map Usability"

Review: Site Map Usability -- "The researchers found that site maps are underutilized by webmasters and especially users. Nielsen found that less than 50% of sites surveyed use site maps, and only 27% of users surveyed turned to site maps when asked to learn about the site's structure. Users only seem to use site maps when all other options have been exhausted." (Comments: You'll need to scroll down the page a little bit to read the review, since the page is just the HTML version of an email newsletter.)

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