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WebWord Weblog Posting

Posting Date: May 17, 2002
 

Hollywood versus Silicon Valley, Ignoring the Customers -- "Guess who's missing from the story, and all too often from the debate? That's right, the customers. You. Me."

 

  

Reader Comments...
 

Agree with the comment cited. Customers are being left out of the debate. It's the media execs vs. the hi-tech industry, arguing about who is going to get the customer's money. No conversation about "fair use" or any customer rights. The entertainment industry is working hard on alienating the end customer. One key group (teenagers) is already far into digital downloading of music, and even movies. There is no attempt to understand and reach out to this group, providing attractive solutions and alternatives. Rather, the focus is on technological limitations and criminalization.

Posted by: mcw on May 20, 2002 05:21 PM

 

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