Totally awesome software? (Salon) -- "Designed to overcome the endemic problem of programmers promising one thing and delivering something totally different, the XP methodology is built around putting the face-to-face interaction between developers and customers -- not to mention developers and developers -- over the keyboard instead of over the conference table. XP's underlying article of faith is that if programmers and customers just communicate better, quality software will be the natural result." (Comments: The Rules and Practices of Extreme Programming.)