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WebWord Weblog Posting Posting Date: June 24, 2002 37bettermotors -- "Most if not all of the content on existing automotive sites is focused on winning new customers vs. keeping existing customers happy and interested in the brand in question. They provide little to no post-purchase support and provide almost no incentive for the customer to maintain contact with the automaker or dealer, which is incredibly shortsighted considering that..." (Comments: I think I might have pointed to this before. That's fine. It is good stuff; worth posting again.)
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