Contextual Design wth Distributed Teams -- "Then reality hits. Half your design team is on the east coast, the other half on the west coast. Because of the last merger, your product manager is in Dallas. Your documentation group has been centralized in Chicago and you have a corporate mandate to integrate with that new acquisition in Atlanta. Contextual Design is based on building a shared understanding. How can you do that when the players aren't even in the same time zone?"