WebWord Weblog Posting 652 -- "You can almost never have perfect usability for a product that's new to the market and has never been seen or used before. Wasting your time on perfect usability could be a costly mistake in terms of business. When a product is new, you can only guess at how it's going to be used by regular customers and make it usable by those guesses. More usability can be built into the product as usage patterns are observed and also how the requirements change." (Comments: Scroll down to MadMan's comments.)