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WebWord Weblog Posting Posting Date: August 15, 2002 Experts versus Novices -- "It is sometimes believed that there are great gulfs in error rates between experts and novices. For tasks such as brain surgery, this is probably the case. At the same time, in many other activities, while experts have lower error rates than novices, differences tend to be less than an order of magnitude."
Reader Comments...
The situation: You need a tree cut down. Tree service A has 25 years in business and charges $400. Service B has 5 years and charges $300. Question #1: Who gets your money? New Situation: The tree is now leaning against your house. Same players. Question #2: In which situations does knowledge come into play, and what process do people go through in determining they are willing to pay extra for it? Posted by: (the other)JS on August 16, 2002 07:09 AM
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