Someone share this link with you know who.

Posted by: Jack on September 21, 2002 02:05 PM

 

Read it already, cheers.

Posted by: Timo on September 21, 2002 03:46 PM

 

Laurel and Hardy?

Abbott and Costello?

Jack and Timo?

Posted by: John S. Rhodes on September 21, 2002 06:17 PM

 

There's more than one person here who needs to read that article. That's the beauty of an open-ended comment. The guilty apply it to themselves without any help from me.

Posted by: Jack on September 21, 2002 07:36 PM

 

I told my sister in law that she looked great in a new dress. She didn't.

I told a colleague that he was doing a good job. He isn't.

I told someone on the street that I would definitely consider purchasing herbal pillows. I will not.

I told Daniel I loved him. Not sure about that one.

I told myself that I am a principled far-minded human being....

Posted by: Mac on September 22, 2002 10:27 AM

 

I mean to say 'fair-minded', or did I?

May the cats eat your women
Irish Curse

Posted by: Mac on September 22, 2002 10:29 AM

 

test - trying to see if the permanent page re-generates itself

Posted by: Mac on September 23, 2002 03:36 AM

 

When the focus of a site is its usability (as opposed to creating an experience via graphic design), I think this is a good axiom to keep in mind. It brings up an interesting problem I've run into: good graphic design can completely obscure bad product design, and that makes it very important for the tester to also be a bullshit detector.

It's not that the testee wants to deceive you, they just get distracted by layout. Often, they will say, "This looks really easy, I can definitely do this!" because the layout is clean and will be embarrassed to admit they cannot when unassisted. Therefore, when completing a particular section, I find it is helpful to go back and almost lead the test subject just to get some "real" results. These I record as peripheral or "follow up" comments.

Does anyone else run into this?

Posted by: Lydia on September 23, 2002 01:24 PM