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WebWord Weblog Posting Posting Date: November 12, 2002 Leave the laptop home (David Strom) -- "On my last flight, I saw three oversized passengers try to squeeze into the bulkhead seats in front of me. They physically couldn't do it, and I and my traveling companion graciously switched with two of them so they could expand into the row of three seats behind them. If you are sitting next to, or behind, such plus-sized people, you cannot possibly work on your laptop. (Many friends of mine have had their laptops ruined when the person in front reclines the seat quickly and crunches their screen.) Which is why people are resorting to carrying Blackberries and Palms and using them on in-flight."
Reader Comments...
Sort of related to this is how paralyzed we have become when email is down. It happened at work and it was amazing how productivity just ground to a halt. People were asking...'what do we do'.... my response pick p the phone, use the fax... it is amazing how we have become so dependent on it for business today. Regarding the non-horizontally challenged (pick which state I live in) I thought South West and others were taking care of this with the pay for two seats policy? And I am not one of these people hat takes my laptop with me everywhere....I have a life outside of work and never the two shall mix :)
Airline travel is one industry that could definitely use some usability perspectives. Or maybe it's just me. I intensely hate plane travel not because of being high up in the air, but because of the proximity of other humans. It doesn't matter if you put up the arm rest - the person next to you is practically sitting in your lap. You have to reach over people for a drink, etc. Of course, you could pay for first class, but the day I have cash like that I'll probably no longer have a need to fly. They should have a special section for people who have a "privacy bubble" that cannot be violated. (ha ha) Posted by: Lydia on November 13, 2002 07:58 PM
Ah, see, Lydia, there usability conflicts with business goals - to squeeze as many seats into a plane as humanly possible. ;) If they gave you extra legroom and all those nice things you want, how would they make money? Whatcha gonna do - take a ship instead? No, they know you *need* to fly, so you will, and if every airline is as cramped as the other, you'll have no choice. So why on earth would they offer you more space when they know you'll fly with them anyway? Posted by: MadMan on November 14, 2002 05:27 AM
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