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WebWord Weblog Posting Posting Date: November 26, 2002 Lock-In as Sticky Features I -- "Publishing a new website, you have to attract users, this can be done by designing an interface and functionality similar to what the users know. By doing this you will decrease their switching costs from other sites to yours and you have take away some of the barrier."
Reader Comments...
This is exactly the strategy of MyWay.com - totally mimicking Yahoo's interface, but COMPLETELY removing all adds and pop ups. (Their webmail functionality is piss-poor, though) Posted by: anthropocentric on November 27, 2002 02:50 PM
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