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WebWord Weblog Posting Posting Date: December 14, 2002 Web Usability ROI (TaskZ) -- "This paper discusses the return on investment (ROI) implications of integrating formal usability testing methods into web development projects." (Comments: 57 pages. Did anyone read this? I didn't have a chance yet. Opinions?)
Reader Comments...
Best ROI arguments I've seen in a very long time. Very good comparison of online vs lab testing methods. The last few pages are mostly promotional, but it's a very small price to pay for the large amount of good information. Read this report! Posted by: Ron Zeno on December 16, 2002 04:59 PM
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