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WebWord Weblog Posting Posting Date: December 18, 2002 What Makes Us Tip More or Less? (How Stuff Works) -- "For example, Cornell University's Center for Hospitality Research has conducted several studies revealing some interesting facts about server habits that can boost tip percentages." (Comments: Touch people, make eye contact, be helpful, and give candy!)
Reader Comments...
Sigh... this is just my fuddy-duddy nature coming out again, but I can't stand it when waiters touch me. In fact, all of their attempts to make a more intimate connection are aggravating. I like someone who is friendly and efficient, but doesn't impose. It's not a sexual harrassment issue, it's a violation-of-boundaries issue. As for squatting by the table? Just creepy, no other explanation for it. I guess for some people they don't like feeling "powerless" by having to look up at the waiter, but I prefer that - it establishes boundaries. I am kind of at their mercy, and in turn they are not sitting at the table chatting with me and my friend. I like the candy thing, and I do admit it tends to inflate my tip. It seems like a neat little touch. One place I went to gave lollipops. I thought that was original. The bottom line, though, is attitude. I've been to places where friends have been horrified by a waiter who was "too perky" but I like that. The girl with the lollipops was in a really good mood about something. I gave her a gigantic tip. The smiling was infectious, even my friend had to admit she was smiling by the end. Maybe the waiter was insane, I dunno, but she seemed genuine. Posted by: Lydia on December 19, 2002 09:50 PM
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