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WebWord Weblog Posting Posting Date: May 02, 2003 CHI 2003 Feature: Testing... 1 2 3 4 5 ... Testing... (Usability News) -- "The most impassioned advocacy came from Dennis Wixon, who kicked off a lively exchange by arguing that size is not what matters and that identifying the total set of problems is irrelevant. The true goal of testing is not finding defects but fixing them."
Reader Comments...
I hope that usability by design is the goal. It seems pretty logical that design standards would make use of usability findings over the year so that knowledge would accumulate and be refined over the years, like Fitt's law, etc. Almost all usability problems I find when using software result from not following even the most basic standards, such as Windows standards. Posted by: Ralph on May 2, 2003 01:02 PM
Design has to be the focus. You can find a dozen usability defects in a section of a product, but often times the fix isn't to repair the dozen defects but a design flaw at a higher level. Posted by: Bernard on May 2, 2003 07:24 PM
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