WebWord.com


If you want to know when new content is added to the site,
subscribe to the WebWord.com Usability Newsletter!

WebWord Weblog Posting

Posting Date: May 03, 2003
 

Discount Usability: Time to push back the pendulum? -- "Discount usability techniques are a great way to eradicate usability problems. But they can never answer the question, "How usable is this system?" We blow the dust off some techniques commonly used in the early days of usability testing to see if they can provide an answer." (Comments: Thanks David Travis.)

 

  

Reader Comments...
 

So very wrong on so many levels...

Thinking-aloud usability tests are a type of discount usability method?!?

Discount usability techniques are a great way to eradicate usability problems?!?

And of course, the entire article is written as if it is actually desirable to find how usable a system is, let alone that it is possible.

Posted by: Ron Zeno on May 3, 2003 01:34 PM


 

Uh, the article is most wrong with its title. A pendulum swings back anyway. It doesn't need to be "pushed," unless it has stopped completely. And if that were the case, you would be "pulling back" the pendulum. The dolt!

Posted by: on May 4, 2003 11:07 AM


 

For the record, thinking aloud testing is indeed listed in Nielsen's book 'Usability Engineering' as a discount method.

Posted by: on May 5, 2003 01:32 PM


 

And Nielsen is correct? The think-aloud protocol is used in lab-based testing as well. Don't have my copy of Nielsen's book on hand to check why he categorizes it so and in what context.

Posted by: Ron Zeno on May 5, 2003 07:19 PM


 

Home | Moving WebWord | Cool Books | Hot Web Sites
Newsletter Archive | Services | Interviews | About WebWord.com

Subscribe to Webword.com
Receive the best free usability newsletter on the Internet.

 


URL: http://webword.com/weblog/

©1998-2005 by WebWord.com. All rights reserved.
Do not reproduce or redistribute any material from this document,
in whole or in part, without explicit written permission from WebWord.com.