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WebWord Weblog Posting

Posting Date: July 02, 2003
 

Using the 5Es to Understand Users -- (Whitney Quesenbery) "Usability starts with a philosophy - a belief in designing to meet user needs and to focus on creating an excellent user experience - but it is the specific process and methodology that produce the real goal of usability."

 

  

Reader Comments...
 

PeterMe has some interesting comments on Whitney's Es: Usability != User Experience

Posted by: Joshua Kaufman on July 3, 2003 09:43 AM


 

PeterMe has some poor rhetoric on Whitney's Es...

Posted by: Ron Zeno on July 4, 2003 03:37 PM


 

Why? Explain.

Posted by: StoneFace on July 5, 2003 12:41 PM


 

See my comments on Peterme.

Posted by: Ron Zeno on July 5, 2003 04:50 PM


 

So which comment of yours got deleted, Ron? Post it here. I don't think the Webword dude will delete it.

Posted by: StoneFace on July 7, 2003 02:00 AM


 

Ron, I *thought* I had read a different comment of yours on PeterMe than the one that currently appears there. I remember it having an offensive tone, but I'm really disappointed that Peter deleted it without any warning. Offensive or not, comments don't deserve to be deleted unless there's an appropriate comment policy.

Posted by: Joshua Kaufman on July 7, 2003 08:59 AM


 

Well, it may have had an offensive tone, none was intended. Here are some new comments:

Pure and empty propaganda. Specifically, a granfalloon.

By discussing the attributes of an out group, Peter hopes to make the in group more appealing, and hence himself, his company, his services.

Peter's support of his article is to look up a word in a dictionary. Peter asserts since people are calling themselves "usability engineers", they must limit their services to those that are consistent with a definition from a dictionary. Basically, it's just an argument of how "user experience" is a better phrase than "usability engineering" without discussing anything of substance. In my response that Peter deleted, I urged him to say something of substance.

Summary of Peter's article with meaningless propaganda removed: Usability engineers' shouldn't concern themselves with how engaging a product is because that concern belongs to user experience people (because Peter desires it to be that way).

Peter puts down one fairly meaningless label to support another. I care little for what people call themselves (hence, I refer to both as "human factors" in my weblog). It's what people do that matters.

Posted by: Ron Zeno on July 7, 2003 10:22 AM


 

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