Bluffers’ Guide to ISO 9241 -- "In the dusty institutions where usability standards gather to party with each other, ISO 9241 is a bit of a celebrity. It is widely cited by people who would be hard pushed to name any other standard, and parts of it are virtually enshrined in law in some European countries. But as is the fate of many celebrities, all most usability professionals know about the standard is its name. This white paper describes each of the 17 parts of ISO 9241 in detail."