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WebWord Weblog Posting Posting Date: August 09, 2003 When good software goes bad -- (CNN) "Malfunctioning software glitches have become harder to escape as billions of lines of code -- much of it, experts say, hastily written and poorly tested -- control cell phones, cars, stoves, cable boxes and personal computers." (Mac Comments: It costs more to develop usable systems, but are we willing to pay more? )
Reader Comments...
It usually comes down to marketing. A difference that makes no difference is no difference. I've always found Don Norman's "jnd" (jnd.org - just noticeable difference) to be ironic. Just noticeable differences rarely make much difference... Posted by: Ron Zeno on August 9, 2003 11:36 AM
Asking yourself what do you really need something for and making sure it supports those tasks is important. Many are price driven and often do not get a chance to try before buy. There have been many occassions where a product impresses on first looks and you get dazzled by the marketing fluff, but on use ... disappoints. Posted by: Daniel Szuc on August 10, 2003 12:28 AM
To pay more means having to work harder/longer/more/smarter to earn the extra money first. Developing an interface which has an iomplicit expectation of expecting users to work harder/longer/more/smarter is pretty well doomed to failure, isn't it? "Don't make me think!" Posted by: Eric on August 10, 2003 02:32 AM
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